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Privacy Policy – Nurses Staffing Solutions

1. Introduction

This Privacy Policy outlines how Nurses Staffing Solutions complies with its obligations under the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), as amended by the Privacy Amendment (Notifiable Data Breaches) Act 2017 and other applicable legislation. It details how we collect, use, store, and manage your personal information and explains your rights in relation to that information.

We only collect personal information that is necessary for the effective delivery of our services. We do not collect personal information unless it serves a current purpose essential to our operations.

Nurses Staffing Solutions may reject and delete unsolicited personal information where appropriate.

1.1. APP Entity

Nurses Staffing Solutions operates as an APP Entity under the Australian Privacy Principles. As a contracted service provider to various Commonwealth, State, and Territory government agencies, we may collect and manage personal information in accordance with agency-specific privacy obligations. Your personal and sensitive information is collected solely by authorised employees of Nurses Staffing Solutions. All employees are required to sign Confidentiality Agreements and are bound to protect client data against unauthorised disclosure.

1.2. Information Flow

When collecting your personal information...

2. Kinds of Information We Collect and Hold

We collect personal information necessary for our functions as a healthcare staffing agency. The nature of the data collected varies depending on your relationship with us:

2.1. For Work Seekers

2.2. For Clients

2.3. For Referees

Sensitive information may include race, political opinions, religious beliefs, trade union membership, sexual orientation, criminal history, and health information, and will only be collected with your consent or where required by law.

Relevant Laws We may collect personal information under the authority of:

3. Purpose of Collecting, Holding, and Using Information

3.1. For Work Seekers

Without this information, we may not be able to offer employment or placement services.

3.2. For Clients

3.3. For Referees

4. Direct Marketing

Nurses Staffing Solutions may use personal information for direct marketing only when

You can opt out anytime by:

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  • Contacting us at contactus@nursesstaffingsolutions.com.au or calling +61 469 051 362
  • Using the unsubscribe option in our communications

    • 5. Collection Methods

    5.1. For Work Seekers

    5.2. For Clients

    5.3. For Referees

    5.4. Electronic Transactions

    Note: There are inherent risks in internet communications. Refer to the OAIC for guidelines on safe online practices.

    We do not make it mandatory to submit personal data unless needed for service delivery.

    5.5. Photos & Images

    We may collect photos or images for identity verification, compliance, or marketing (with consent). These may come from candidates or clients and be used only for stated purposes. Consent can be withdrawn at any time.

    Privacy Policy

    6. Information Security

    6.1. Our Information Record System

    Electronic data is securely stored in controlled databases with strong protections against unauthorised access or viruses. All computers and associated equipment are protected to the same high standard as hard copy records.

    6.2. Information Security

    We take data security seriously and use comprehensive measures to safeguard your personal information. Our electronic data is stored within secure, cloud-based systems protected by:

    All connected devices and equipment follow strict security protocols, including:

    We regularly monitor and improve our cybersecurity strategies to ensure your data is protected against evolving threats.

    Additional measures include:

    7. Disclosures

    We may disclose your personal information for purposes directly related to its original collection or where legally required.

    Typical disclosure scenarios include:

    7.1. Related Purpose Disclosures

    We engage contracted service providers (CSPs) who may have limited access to your personal information. These typically include:

    We ensure our CSPs comply with our privacy obligations and only access information necessary for their task.

    7.2. Cross-Border Disclosures

    Your personal information may be disclosed to overseas recipients as required. This may include:

    While we take reasonable precautions, we may seek your consent where international privacy standards differ or enforcement is impractical.

    7.3. Special Circumstances Disclosures

    We may use or disclose your personal or health information without consent if:

    8. Access & Correction

    You have a right to access personal and sensitive information we hold about you, subject to legal exceptions. If you believe any information is inaccurate, incomplete, or outdated, you may request a correction.

    8.1. Access

    To access your information, submit a written request to our Privacy Coordinator at contactus@nursesstaffingsolutions.com.au including:

    You may need to verify your identity. We’ll acknowledge receipt within 10 business days and respond within 30 business days. If access is denied, a written explanation will be provided.

    8.2. Correction

    To request corrections, contact the consultant you dealt with or email us. We’ll update the information within 30 business days of acknowledging your request. If the information was shared with a third party, we’ll take reasonable steps to inform them of the correction unless it’s impractical or unlawful.

    9. Complaints

    You can lodge a complaint if you believe your privacy rights have been violated.

    To do so, submit a written complaint to our Privacy Coordinator at contactus@nursesstaffingsolutions.com.au with:

    We will:

    If resolution isn’t achieved, we may refer you to an external dispute resolution scheme or the Office of the Australian Information Commissioner (OAIC).

    We are a member of the Recruitment and Consulting Services Association (RCSA), which governs professional conduct but is not a recognised external resolution body under APPs.

    10. How to Contact Us

    To:

    Privacy Coordinator Contact Details:

    Phone: +61 469 051 362
    Email: contactus@nursesstaffingsolutions.com.au
    Address: 8 Croft Ln, Evanston Gardens SA 5116

    External Resources:

    Note: By clicking on these external links, you will be accessing websites beyond our control. We do not guarantee the accuracy of content on third-party sites.